Artificial Intelligence
Jabuti is an AI-Native Service-as-a-Software that transforms customer service, sales, and collections into operations executed by AI. The platform combines autonomous agents that understand, decide, and execute simple and complex tasks, integrated into company systems, with end-to-end security, traceability, and governance. The technology is redesigned and evolved by a team that has known the regulated market for over 25 years, serving banks, fintechs, payment methods, and insurance companies. In production, the solution has already reduced callbacks by 73% and achieves a 98% resolution rate without human handoff, with more than 15 million clients served, with no queues and no scale limits.
Founders: Cecilio Fraguas
Investment Year: 2025
Headquarters: São Paulo
Sector: Deeptech, Inteligência Artificial